.kb-grid{grid-template-columns:minmax(20rem,26rem) minmax(0,1fr);align-items:start;gap:1.6rem;display:grid}.kb-main{flex-direction:column;gap:1.6rem;min-width:0;display:flex}.kb-list-card{position:sticky;top:1.6rem}.kb-filters{grid-template-columns:repeat(2,minmax(0,1fr));gap:.8rem 1.2rem;display:grid}.kb-list-body{padding-top:0}.kb-list{flex-direction:column;gap:.4rem;max-height:60vh;margin:0;padding:0;list-style:none;display:flex;overflow-y:auto}.kb-item{text-align:start;border:var(--border-w) solid var(--border-soft);border-radius:var(--radius-md);background:var(--surface);width:100%;color:var(--text);font:inherit;cursor:pointer;flex-direction:column;gap:.4rem;padding:.9rem 1rem;display:flex}.kb-item:hover{background:var(--surface-2)}.kb-item[aria-current=true]{border-color:var(--accent);background:var(--surface-2)}.kb-item:focus-visible,.kb-revision:focus-visible{outline:2px solid var(--focus);outline-offset:2px}.kb-item-title{font-weight:var(--weight-semibold)}.kb-item-meta{color:var(--text-2);font-size:var(--text-sm);flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.kb-form{flex-direction:column;gap:1.2rem;display:flex}.kb-fields{grid-template-columns:repeat(3,minmax(0,1fr));gap:1.2rem;display:grid}.kb-body textarea{min-height:16rem;font-family:var(--font-mono);font-size:var(--text-sm)}.kb-preview{border:var(--border-w) solid var(--border-soft);border-radius:var(--radius-md);background:var(--surface-2);overflow-wrap:anywhere;min-height:16rem;padding:1.2rem 1.6rem;line-height:1.5}.kb-preview h2,.kb-preview h3,.kb-preview h4{margin:1.2rem 0 .6rem}.kb-preview pre,.kb-test-answer,.kb-chunk-text{white-space:pre-wrap}.kb-preview pre{background:var(--surface-3);border-radius:var(--radius-sm);padding:.8rem;overflow-x:auto}.kb-preview blockquote{border-inline-start:3px solid var(--accent);color:var(--text-2);margin:.8rem 0;padding-inline-start:1rem}.kb-actions{flex-wrap:wrap;align-items:center;gap:.8rem 1.2rem;display:flex}.kb-history h3{margin:0 0 .8rem}.kb-revisions{flex-direction:column;gap:.4rem;margin:0;padding:0;list-style:none;display:flex}.kb-revision{border:var(--border-w) solid var(--border-soft);border-radius:var(--radius-sm);background:var(--surface);width:100%;color:var(--text);font:inherit;text-align:start;cursor:pointer;flex-wrap:wrap;align-items:baseline;gap:.8rem;padding:.6rem .8rem;display:flex}.kb-revision[aria-pressed=true]{border-color:var(--accent)}.kb-diff-panel{flex-direction:column;gap:.8rem;margin-top:1.2rem;display:flex}.kb-diff{border:var(--border-w) solid var(--border-soft);border-radius:var(--radius-md);max-height:24rem;font-family:var(--font-mono);font-size:var(--text-sm);white-space:pre-wrap;padding:.8rem 0;overflow:auto}.kb-diff>div{gap:.8rem;padding:0 1rem;display:flex}.kb-diff>div>span:first-child{-webkit-user-select:none;user-select:none;flex:0 0 1ch}.kb-diff-add{background:color-mix(in srgb, var(--success) 18%, transparent)}.kb-diff-del{background:color-mix(in srgb, var(--danger) 18%, transparent)}.kb-test-form{grid-template-columns:minmax(0,1fr) 12rem auto;align-items:end;gap:1.2rem;display:grid}.kb-test-result{flex-direction:column;gap:1rem;margin-top:1.6rem;display:flex}.kb-test-head{flex-wrap:wrap;align-items:center;gap:.8rem;display:flex}.kb-test-head h3{margin:0;margin-inline-end:auto}.kb-test-answer{border-radius:var(--radius-md);background:var(--surface-2);margin:0;padding:1.2rem 1.6rem;line-height:1.5}.kb-chunks h4{margin:0 0 .6rem}.kb-chunks ul{flex-direction:column;gap:.8rem;margin:0;padding:0;list-style:none;display:flex}.kb-chunk-head{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.kb-chunk-text{color:var(--text-2);font-size:var(--text-sm);margin:.4rem 0 0}@media (width<=1100px){.kb-grid{grid-template-columns:minmax(0,1fr)}.kb-list-card{position:static}.kb-list{max-height:none}}@media (width<=760px){.kb-fields,.kb-filters,.kb-test-form{grid-template-columns:minmax(0,1fr)}}@media (prefers-reduced-motion:reduce){.kb-item,.kb-revision{transition:none}}.grow{flex:auto;min-width:0}.muted{color:var(--text-2)}.small{font-size:var(--text-sm)}.sub{color:var(--text-2)}.card{background:var(--surface);border:var(--border-w) solid var(--border);box-shadow:var(--shadow-press);min-width:0;padding:1.6rem}.card.tinted{background:var(--surface-2)}.card-title{font:var(--weight-bold) var(--text-md)/1.2 var(--font-condensed);text-transform:uppercase;letter-spacing:.04em;margin-bottom:1.2rem}.kv dt{color:var(--text-2)}.kv dd{overflow-wrap:anywhere;min-width:0;margin:0}.inbox-toolbar{flex-direction:column;gap:1.6rem;margin-bottom:1.6rem;display:flex}.inbox-filters{flex-wrap:wrap;align-items:flex-end;gap:1rem;display:flex}.inbox-filters .field{min-width:14rem}.conv-list{flex-direction:column;gap:1rem;margin:0;padding:0;list-style:none;display:flex}.conv-row{background:var(--surface);border:var(--border-w) solid var(--border);color:var(--text);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem 2rem;padding:1.4rem 1.6rem;text-decoration:none;display:flex}.conv-row:hover{background:var(--accent);color:var(--accent-ink)}.conv-row:focus-visible{outline:3px solid var(--focus);outline-offset:2px}.conv-main{flex-direction:column;gap:.4rem;min-width:0;display:flex}.conv-title{align-items:center;gap:.8rem;display:flex}.conv-name{font:var(--weight-semibold) var(--text-md)/1.2 var(--font-body)}.conv-meta{font-size:var(--text-xs);color:var(--text-2)}.conv-badges{flex-wrap:wrap;gap:.6rem;display:flex}.unread{border-radius:var(--radius-pill);background:var(--accent-3);min-width:2.2rem;height:2.2rem;color:var(--ink);font:var(--weight-bold) var(--text-xs)/1 var(--font-mono);justify-content:center;align-items:center;padding:0 .6rem;display:inline-flex}.conversation .split{grid-template-columns:minmax(0,1fr) minmax(24rem,30rem);align-items:start;gap:2rem;display:grid}.conversation .split>.stack{min-width:0}.timeline{flex-direction:column;gap:1.2rem;max-height:60vh;padding:.4rem;display:flex;overflow-y:auto}.msg{border:var(--border-w) solid var(--border);background:var(--surface);overflow-wrap:anywhere;flex-direction:column;gap:.6rem;max-width:78%;padding:1.2rem 1.4rem;display:flex}.msg.in{align-self:flex-start}.msg.out{background:var(--surface-3);align-self:flex-end}.msg.note{background:var(--accent);max-width:none;color:var(--accent-ink);align-self:stretch}.msg.pending{opacity:.85}.msg-head{font:var(--weight-medium) var(--text-xs)/1 var(--font-mono);color:var(--text-2);justify-content:space-between;gap:1rem;display:flex}.msg p{margin:0}.transcript{color:var(--text-2);font-style:italic}.blocked{border:var(--border-w) solid var(--border);background:var(--gold);color:var(--ink);margin:0;padding:.8rem 1.2rem}.composer{flex-direction:column;gap:1.2rem;display:flex}.field-error{color:var(--danger);margin:0}.canned-list{flex-direction:column;gap:1rem;margin:0;padding:0;list-style:none;display:flex}.canned-item{border-bottom:var(--border-w) solid var(--border-soft);align-items:flex-start;gap:1rem;padding:1rem 0;display:flex}.canned-item p{overflow-wrap:anywhere;margin:.4rem 0 0}@media (width<=900px){.conversation .split{grid-template-columns:minmax(0,1fr)}.msg{max-width:100%}}@media (prefers-reduced-motion:reduce){.conv-row,.timeline{scroll-behavior:auto;transition:none}}.set-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1.6rem;display:grid}.set-card{background:var(--surface);border:var(--border-w) solid var(--border);flex-direction:column;min-width:0;display:flex}.set-wide{grid-column:1/-1}.set-card-head{border-bottom:var(--border-w) solid var(--border);background:var(--surface-2);justify-content:space-between;align-items:center;gap:1.2rem;padding:1.4rem 1.8rem;display:flex}.set-card-head.set-accent{background:var(--accent);color:var(--accent-ink)}.set-card-head h2{font-size:var(--text-base)}.set-card-body,.set-form{flex-direction:column;gap:1.6rem;display:flex}.set-card-body{padding:1.8rem}.set-card-body h3{font-size:var(--text-md)}.set-note,.set-meta{color:var(--text-2);font-size:var(--text-sm)}.set-meta{flex-wrap:wrap;gap:1rem;display:flex}.set-actions{flex-wrap:wrap;justify-content:flex-end;gap:1rem;display:flex}.set-list{flex-direction:column;gap:1rem;margin:0;padding:0;list-style:none;display:flex}.set-row{flex-wrap:wrap;align-items:center;gap:1rem;display:flex}.set-row .control{flex:14rem;min-width:0}.set-history{border:var(--border-w) solid var(--border-soft);flex-direction:column;align-items:flex-start;gap:.6rem;padding:1.2rem;display:flex}.set-split{grid-template-columns:minmax(0,3fr) minmax(0,2fr);gap:2.4rem;display:grid}.set-table{overflow-x:auto}.set-table th,.set-table td{padding:.6rem .8rem}.set-table .control{width:100%;min-width:9rem}.set-filters{grid-template-columns:repeat(auto-fit,minmax(16rem,1fr));gap:1.2rem;display:grid}.set-diff{font-size:var(--text-sm);overflow-wrap:anywhere;margin:0;padding:0;list-style:none}.set-diff del{color:var(--danger)}.set-diff ins{background:var(--accent);color:var(--accent-ink);text-decoration:none}.set-card .mono,.set-card .switch>[aria-hidden=true]{font-family:var(--font-mono)}.set-card input[type=checkbox]{width:2rem;height:2rem;accent-color:var(--text)}@media (width<=1100px){.set-grid,.set-split{grid-template-columns:minmax(0,1fr)}}.team-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1.6rem;display:grid}.team-grid>.set-card{align-self:start}.team-members,.team-status{border:0;flex-direction:column;gap:.8rem;margin:0;padding:0;display:flex}.team-member{align-items:center;gap:.8rem;min-height:2.4rem;display:flex}@media (width<=900px){.team-grid{grid-template-columns:minmax(0,1fr)}}@media (prefers-reduced-motion:reduce){.team-member{transition:none}}:root{--industrial-tan:#ece7e0;--bright-yellow:#e9ffa3;--electric-green:#cff266;--peachy:#ff9369;--purple-hazy:#d3b8fc;--ink:#000;--ink-soft:#242424;--paper:#fffefc;--line-soft:#dad1c5;--danger:#be4747;--gold:#f5c842;--success:#1a9f54;--shadow-ink:#00000024;--bg:var(--industrial-tan);--surface:var(--paper);--surface-2:var(--industrial-tan);--surface-3:#f3f3f3;--accent:var(--bright-yellow);--accent-2:var(--electric-green);--accent-3:var(--peachy);--accent-4:var(--purple-hazy);--accent-ink:var(--ink);--text:var(--ink);--text-2:var(--ink-soft);--text-3:#7a7a7a;--border:var(--ink);--border-soft:var(--line-soft);--shadow:var(--shadow-ink);--shadow-warm:#dbdad9;--on-dark:var(--paper);--focus:var(--ink);--selection-bg:var(--bright-yellow);--selection-ink:var(--ink);--font-body:Denim, "Helvetica Neue", Helvetica, Arial, system-ui, sans-serif;--font-condensed:"Panell Condensed", "Arial Narrow", "Helvetica Neue", Arial, sans-serif;--font-mono:"Roboto Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;--text-xs:1.2rem;--text-sm:1.4rem;--text-md:1.5rem;--text-base:1.6rem;--text-lg:1.8rem;--text-xl:2.3rem;--text-2xl:2.8rem;--text-3xl:4rem;--text-display:clamp(3.6rem, 6vw, 7.2rem);--weight-regular:400;--weight-medium:500;--weight-semibold:600;--weight-bold:700;--radius-none:0;--radius-sm:.4rem;--radius-md:.6rem;--radius-lg:.8rem;--radius-pill:10rem;--radius-round:50%;--border-w:1px;--border-w-heavy:1.09px;--press-x:5px;--press-y:6px;--shadow-press:var(--press-x) var(--press-y) var(--shadow);--shadow-press-sm:4px 4.8px var(--shadow);--shadow-press-warm:4px 4.8px var(--shadow-warm);--shadow-flat:0 0 var(--shadow);--shadow-tab:12px -10px var(--ink);--press-transition:transform .1s, box-shadow .1s;--fade-transition:background-color .15s, color .2s ease-out;--nav-w:24rem;--control-h:max(42px, 3.8rem);--control-h-lg:max(47px, 4.7rem)}[data-theme=dark]{--bg:#161513;--surface:#242424;--surface-2:#1d1c1a;--surface-3:#2e2c29;--accent:var(--bright-yellow);--accent-2:var(--electric-green);--accent-3:var(--peachy);--accent-4:var(--purple-hazy);--accent-ink:var(--ink);--text:var(--paper);--text-2:var(--line-soft);--text-3:#8f8a83;--border:var(--paper);--border-soft:#413d37;--shadow:#0000008c;--shadow-warm:#0000008c;--on-dark:var(--ink);--focus:var(--bright-yellow);--selection-bg:var(--bright-yellow);--selection-ink:var(--ink);--shadow-tab:12px -10px #000}html{font-size:10px}body{background:var(--bg);color:var(--text);font:var(--weight-regular) var(--text-base)/1.44 var(--font-body);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizelegibility;letter-spacing:0;margin:0}::selection{color:var(--selection-ink);background-color:var(--selection-bg)}:focus-visible{outline:2px solid var(--focus);outline-offset:2px}*{box-sizing:border-box}h1,h2,h3{font-weight:var(--weight-semibold);margin:0;line-height:1.2}p{margin:0}.sr-only{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.skip-link{z-index:40;border:var(--border-w) solid var(--border);background:var(--accent);color:var(--accent-ink);padding:1rem 1.5rem;position:absolute;top:-10rem;left:1rem}.skip-link:focus{top:1rem}.shell{grid-template-columns:var(--nav-w) 1fr;min-height:100vh;display:grid}.side{background:var(--surface);border-right:var(--border-w) solid var(--border);flex-direction:column;height:100vh;display:flex;position:sticky;top:0;overflow-y:auto}.brand{border-bottom:var(--border-w) solid var(--border);font:var(--weight-semibold) var(--text-lg)/1.2 var(--font-body);align-items:center;gap:1rem;padding:1.8rem 2rem;display:flex}.brand-mark{background:var(--accent);border:var(--border-w) solid var(--border);width:2.4rem;height:2.4rem;box-shadow:3px 3px var(--shadow)}.nav{flex-direction:column;padding:1.2rem 0;display:flex}.nav a{border-bottom:var(--border-w) solid var(--border-soft);color:var(--text);font:var(--weight-medium) var(--text-md)/1.3 var(--font-body);transition:var(--fade-transition);padding:1.3rem 2rem;text-decoration:none;display:block}.nav a:hover,.nav a[aria-current=page]{background:var(--accent);color:var(--accent-ink)}.content{flex-direction:column;min-width:0;display:flex}.topbar{background:var(--surface);border-bottom:var(--border-w) solid var(--border-soft);flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:2rem;padding:1.2rem 3rem;display:flex}.presence,.agent{font:var(--weight-medium) var(--text-xs)/1 var(--font-mono);text-transform:uppercase;letter-spacing:.04em;color:var(--text-2);align-items:center;gap:.8rem;display:flex}.status-dot{border-radius:var(--radius-round);border:var(--border-w) solid var(--border);background:var(--accent-2);width:1rem;height:1rem}.main{outline:none;min-width:0;padding:3rem}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:2rem;margin-bottom:2.4rem;display:flex}.page-head h1{font-size:var(--text-3xl)}.page-center{flex-direction:column;align-items:flex-start;gap:2rem;max-width:56rem;margin:6rem auto;display:flex}.page-center h1{font-size:var(--text-2xl)}.btn,.switch{min-height:var(--control-h);border:var(--border-w) solid var(--border);border-radius:var(--radius-none);background:var(--accent);color:var(--accent-ink);font:var(--weight-semibold) var(--text-md)/1 var(--font-body);cursor:pointer;justify-content:center;align-items:center;gap:1rem;padding:0 2rem;text-decoration:none;display:inline-flex}.btn{box-shadow:var(--shadow-press);transition:var(--press-transition)}.btn:not(:disabled):hover{transform:translate(var(--press-x), var(--press-y));box-shadow:var(--shadow-flat)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-secondary{background:var(--surface);color:var(--text)}.btn-ghost{color:var(--text);box-shadow:none;background:0 0;border-color:#0000}.btn-ghost:not(:disabled):hover{box-shadow:none;text-decoration:underline;transform:none}.switch{background:var(--surface);color:var(--text);box-shadow:var(--shadow-press-sm)}.switch[aria-checked=true]{background:var(--accent);color:var(--accent-ink)}.field{flex-direction:column;gap:.6rem;min-width:0;display:flex}.field>label{font:var(--weight-semibold) var(--text-sm)/1.2 var(--font-body)}.control{min-height:var(--control-h);border:var(--border-w-heavy) solid var(--border);border-radius:var(--radius-none);background:var(--surface);color:var(--text);font:inherit;box-shadow:var(--shadow-press-sm);caret-color:var(--text);padding:1.3rem}.control:focus-visible{background:var(--accent);color:var(--accent-ink)}.control[aria-invalid=true]{border-color:var(--danger)}.field-hint{color:var(--text-3);font-size:var(--text-sm)}.field-error{color:var(--danger);font-size:var(--text-sm);font-weight:var(--weight-semibold)}.tabs{border-bottom:var(--border-w) solid var(--border);flex-wrap:wrap;display:flex}.tab{border:var(--border-w) solid transparent;color:var(--text-2);font:var(--weight-semibold) var(--text-md)/1 var(--font-body);cursor:pointer;background:0 0;border-bottom:none;padding:1.2rem 2rem}.tab[aria-selected=true]{border-color:var(--border);background:var(--accent);color:var(--accent-ink)}.badge{border:var(--border-w) solid var(--border);background:var(--surface-3);color:var(--text);font:var(--weight-medium) var(--text-xs)/1 var(--font-mono);text-transform:uppercase;letter-spacing:.04em;padding:.4rem .8rem;display:inline-block}.badge-accent{background:var(--accent);color:var(--accent-ink)}.badge-success{background:var(--success);color:#fff}.badge-warning{background:var(--gold);color:var(--ink)}.badge-danger{background:var(--danger);color:#fff}.table-wrap{background:var(--surface);border:var(--border-w) solid var(--border);box-shadow:var(--shadow-press-sm);overflow-x:auto}table{border-collapse:collapse;width:100%}th,td{border-bottom:var(--border-w) solid var(--border-soft);text-align:left;vertical-align:middle;padding:1.2rem 1.6rem}th{background:var(--surface-3);color:var(--text-2);font:var(--weight-medium) var(--text-xs)/1.2 var(--font-mono);text-transform:uppercase;letter-spacing:.04em}.overlay{z-index:20;background:#0000005c;justify-content:center;align-items:center;padding:2rem;display:flex;position:fixed;inset:0}.overlay.drawer{justify-content:flex-end;padding:0}.panel{background:var(--surface);border:var(--border-w-heavy) solid var(--border);width:min(56rem,100%);max-height:100%;box-shadow:var(--shadow-press);padding:2.4rem;overflow-y:auto}.panel-drawer{border-width:0 0 0 var(--border-w-heavy);width:min(44rem,100%);height:100%;box-shadow:none}.panel-head{justify-content:space-between;align-items:center;gap:2rem;margin-bottom:2rem;display:flex}.toasts{z-index:30;flex-direction:column;gap:1rem;display:flex;position:fixed;bottom:2rem;right:2rem}.toast{border:var(--border-w) solid var(--border);background:var(--surface);min-width:24rem;color:var(--text);box-shadow:var(--shadow-press);padding:1.4rem 1.8rem;animation:.15s ease-out toast-in}.toast-success{background:var(--accent-2);color:var(--ink)}.toast-danger{background:var(--danger);color:#fff}.empty{background:var(--surface);border:var(--border-w) dashed var(--border);flex-direction:column;align-items:flex-start;gap:1rem;padding:3rem;display:flex}.skeleton{flex-direction:column;gap:1rem;display:flex}.skeleton-line{background:var(--surface-3);height:1.6rem;animation:1.2s ease-in-out infinite pulse;display:block}@keyframes toast-in{0%{opacity:0;transform:translateY(1rem)}}@keyframes pulse{50%{opacity:.4}}.page-sub{color:var(--text-2);margin-top:.6rem}.stack{flex-direction:column;gap:1.6rem;min-width:0;display:flex}.cluster{flex-wrap:wrap;align-items:center;gap:1rem;display:flex}.mono{font-family:var(--font-mono)}.card{background:var(--surface);border:var(--border-w) solid var(--border);min-width:0;box-shadow:var(--shadow-press-sm)}.card-head{border-bottom:var(--border-w) solid var(--border);background:var(--surface-3);font:var(--weight-medium) var(--text-xs)/1.2 var(--font-mono);text-transform:uppercase;letter-spacing:.04em;padding:1.2rem 1.6rem}.card-head-accent{background:var(--accent);color:var(--accent-ink)}.card-body{padding:1.6rem}.split{grid-template-columns:minmax(0,3fr) minmax(0,2fr);align-items:start;gap:2.4rem;display:grid}.filters{flex-wrap:wrap;gap:1.6rem;margin-bottom:2.4rem;display:flex}.filters .field{flex:14rem}.rows{margin:0;padding:0;list-style:none}.row{border:none;border-bottom:var(--border-w) solid var(--border-soft);width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;align-items:center;gap:1rem;padding:1.2rem 1.6rem;display:flex}.row:hover,.row[aria-current=true]{background:var(--surface-2)}.row[aria-current=true]{box-shadow:inset .4rem 0 var(--accent)}.grow{flex-direction:column;flex:1;gap:.4rem;min-width:0;display:flex}.row-title{font-weight:var(--weight-semibold)}.row-meta{color:var(--text-2);font-size:var(--text-sm);flex-wrap:wrap;gap:1.2rem;display:flex}.pager{justify-content:space-between;align-items:center;gap:1rem;padding:1.2rem 1.6rem;display:flex}.kv{grid-template-columns:max-content 1fr;gap:.8rem 2rem;margin:0;display:grid}.kv dt{color:var(--text-2);font-size:var(--text-sm)}.kv dd{margin:0}.ticket-subject{font-size:var(--text-xl)}.ticket-desc{white-space:pre-wrap}.sla{flex-direction:column;gap:.6rem;display:flex}.sla-head{font-weight:var(--weight-semibold);justify-content:space-between;display:flex}.sla-due{color:var(--text-2);font-size:var(--text-sm)}.meter{width:100%;height:1.2rem}.field-label{font:var(--weight-semibold) var(--text-sm)/1.2 var(--font-body)}.timeline{flex-direction:column;gap:1rem;margin:0;padding:0;list-style:none;display:flex}.event{border:var(--border-w) solid var(--border-soft);border-left-width:.4rem;padding:1rem 1.2rem}.event-comment{border-left-color:var(--accent);background:var(--surface-2)}.event-comment p{white-space:pre-wrap}.event-sla_breached{border-left-color:var(--danger)}.event-head{color:var(--text-2);font:var(--weight-medium) var(--text-xs)/1.2 var(--font-mono);justify-content:space-between;gap:1rem;margin-bottom:.4rem;display:flex}textarea.control{resize:vertical}@media (width<=1100px){.split{grid-template-columns:1fr}}@media (width<=860px){.shell{grid-template-columns:1fr}.side{height:auto;position:static}.nav{flex-flow:wrap;padding:0}.nav a{border-bottom:none;border-right:var(--border-w) solid var(--border-soft);text-align:center;flex:auto}.main{padding:2rem}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}